Guarantees will be changed and accepted for items purchased in our showroom in Bogotá or on our website through our customer service email: firstname.lastname@example.org
You can change your purchase made in our showroom or online store within a period of 10 days from the billing date. If the return is made outside of this period or the item has been used, Camellét will not be able to make the change.
The estimated shipping time is 3 to 4 business days depending on the city where we send your order. If you need your order before the established business days, contact us at our sales WhatsApp.
Remember that your order will be arriving during the day. If it is to be left at the concierge, leave a note in your order to authorize delivery.
CAMELLÉT SAS is not responsible for the tariffs charged by the customs of the recipient country.
CAMELLÉT SAS will send by DHL Express all international shipments with delivery term DAP (deliver at place). Therefore, CAMELLÉT SAS will not be responsible for the tariffs charged by the customs of the recipient country.